Terms of service
Last updated: August 25, 2026
Welcome to Kiki Brown Bear. These Terms of Service govern your use of our website and your purchase of products from our store. By accessing our website or placing an order, you agree to these terms.
1. About Our Store
Kiki Brown Bear is an independent design studio offering original artwork, patterns, illustrations, and products featuring our designs.
Throughout these Terms, “we,” “us,” and “our” refer to Kiki Brown Bear. “You” refers to the person accessing our website or purchasing our products.
2. Products and Product Information
We make every effort to accurately display our products, including colors, dimensions, materials, and other details. However, colors may appear differently depending on your device or screen settings.
Many of our products are made to order or produced specifically for each purchase. As a result, slight variations in color, texture, placement, or appearance may occur and are not necessarily considered defects.
We reserve the right to limit quantities, discontinue products, or modify product details and pricing at any time without notice.
3. Orders and Payment
By placing an order, you agree to provide accurate and complete billing, shipping, and contact information.
We reserve the right to refuse or cancel an order for reasons including, but not limited to, product availability, pricing or listing errors, suspected fraudulent activity, or other circumstances that may prevent us from fulfilling the order.
If we cancel an order after payment has been processed, you will receive a refund for the amount charged.
4. Pricing and Taxes
Prices are listed in U.S. dollars unless otherwise stated. Prices and availability are subject to change without notice.
Applicable sales tax and other charges will be calculated and displayed at checkout where required.
5. Shipping and Delivery
We will make reasonable efforts to process and ship orders within the timeframes provided on our website. Once an order has been shipped, delivery times are determined by the carrier and may be affected by circumstances outside our control.
Kiki Brown Bear is not responsible for delays caused by shipping carriers, weather, customs, incorrect or incomplete shipping information, or other circumstances beyond our reasonable control.
Please review our Return & Refund Policy for information about damaged, defective, or incorrect orders.
6. Returns and Refunds
Returns and refunds are governed by our Return & Refund Policy, which forms part of these Terms of Service.
Certain products, including made-to-order, personalized, customized, digital, and final-sale items, may not be eligible for return except where required by applicable law or when an item arrives damaged or defective.
7. Intellectual Property
All content on this website, including but not limited to artwork, illustrations, patterns, graphics, photographs, logos, product designs, written content, and branding, is owned by or licensed to Kiki Brown Bear and is protected by applicable intellectual property laws.
Purchasing a product does not transfer ownership of the underlying artwork or grant permission to reproduce, redistribute, modify, resell, or commercially use our designs.
You may not copy, reproduce, download, distribute, sell, or otherwise use our artwork or website content without our prior written permission.
8. User Content
If you submit reviews, photographs, comments, or other content to us, you represent that you have the right to provide that content.
By submitting content, you grant Kiki Brown Bear permission to use, reproduce, and display that content in connection with our business, including for marketing purposes, unless otherwise agreed.
We reserve the right to remove content that is unlawful, offensive, misleading, or otherwise inappropriate.
9. Prohibited Uses
You may not use our website or its content:
- For any unlawful purpose
- To infringe upon our intellectual property or the rights of others
- To engage in fraudulent or abusive activity
- To interfere with the security or operation of the website
- To attempt to gain unauthorized access to our systems or accounts
- To copy or reproduce our artwork or designs without permission
10. Third-Party Services and Links
Our store may use third-party services, applications, payment processors, shipping providers, or other platforms to operate our business.
We are not responsible for the content, policies, availability, or practices of third-party websites or services. Your use of third-party services may be subject to their own terms and policies.
11. Errors and Corrections
Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, availability, or other information.
We reserve the right to correct errors, update information, or cancel orders affected by an error, including after an order has been submitted.
12. Disclaimer and Limitation of Liability
To the fullest extent permitted by applicable law, Kiki Brown Bear is not liable for indirect, incidental, or consequential damages arising from your use of our website or purchase or use of our products.
Nothing in these Terms limits or excludes any liability or consumer rights that cannot legally be limited or excluded under applicable law.
13. Changes to These Terms
We may update these Terms of Service from time to time. Any changes will be posted on this page with an updated “Last updated” date.
Your continued use of our website after changes are posted constitutes acceptance of the updated Terms, to the extent permitted by law.
14. Governing Law
These Terms of Service are governed by the laws applicable in the jurisdiction where Kiki Brown Bear operates, without regard to conflict-of-law principles.
Any disputes will be handled in accordance with applicable law.
15. Contact Us
If you have questions about these Terms of Service, please contact us or email kiki@kikibrownbear.com